NPS
75
8 responses
Selected period
8 responses
88%
7 Promoters
0%
0 Passives
13%
1 Detractor

NPS over time

NPS
75
8 responses
Selected period
88%
7 Promoters
0%
0 Passives
13%
1 Detractor
10

I just ordered a bunch of your cashmere sweaters. I’m in love.

3

The sweaters I ordered were supposed to be charcoal, but they look way different than they did on my iPad.

9

Best shopping app on my phone. I’ve even ordered stuff on the bus. Never thought I’d do that, but it’s just so easy.

9

I wear your hoodie almost everyday. It’s really soft and comfortable. It was more expensive than previous ones I had ordered. But I love you guys.

10

Probably ordered 50 times from you guys and each time have been impressed with the quality, consistency, and speed. I didn’t think you could do it time and time again.

10

Just got another delivery of jeans and shirts i ordered last night, super fast delivery (as always) and I get more compliments when I wear my Hem & Stitch stuff than anything else.

9

I’ve ordered a bunch of basics from you guys, but this was my first time trying you denim. Wow. Super comfy, hugs in the right places. Now I need to get 5 more pairs :)

9

The jeans I ordered didn’t fit very well, so I wanted to return them, but I couldn’t find out where to print the return shipping label. After contacting support they helped me, which was super pleasant.