NPS
89
9 responses
Selected period
9 responses
89%
8 Promoters
11%
1 Passive
0%
0 Detractors

NPS over time

NPS
89
9 responses
Selected period
89%
8 Promoters
11%
1 Passive
0%
0 Detractors
10

Just incredible quality at an even better price.

10

Incredible value and quality for the price, plus the stores are always a great source of inspiration for the looks.

9

Love love love your sweaters. They fit great, are super soft, and the price is right. Couldn’t ask for anything more.

9

Super soft t-shirts. And they are such a great price. I’d have to pay 2 or 3 times more at a designer fashion house for this quality.

10

The perfect balance of great quality and fair price. I hate when companies skimp on quality to save a few bucks, Hem & Stitch has stayed true to their founding of great quality.

9

Found you through an ad on Facebook. The clothes looked great so I installed your app. Been really impressed. The quality, fit, and price are all super. Much cheaper than J.Crew and Madewell.

8

I wear oxfords every day. Been wearing them for over 20 years. And now I’ve found the perfect oxford. Best fit and the price is amazing for the quality. Nice job. Only issue is the buttons come loose a bit easy.

10

My boyfriend was super sweet and got me a gift certificate to your store for my birthday and I got a new pair of jeans. Love the way they hug my curves and the wash is just dark enough without being too dark. Plus the quality is incredible, other jeans at your price point are so thin and fray super easy.

9

I was super pleased with the staff at your Rockville store. They are incredibly helpful. I usually have to shop at specialty stores to find my sizes, but they were able to show me a number of things that worked for tall people. The price was a bit steep for what I was wanting to spend, but I felt like it was worth it.