Been a customer for over a year and expect to be a customer for many more to come. Only request is that you add a wait list feature for when things go out of stock. I seem to always miss when they come back in-stock.
Your Palo Alto store is freezing!! I only stayed about 3 minutes as I couldn’t stand it any longer. Are you trying to clear out your sweater stock?!? Seems fishy to me.
Whenever I need help the staff has been super helpful. I think you could have more sizes in stock. Sometimes I have to order online since you don’t have the color and size I want.
Don’t shop much, but when I do I can’t stand when things are out of stock. That’s never a problem with you guys. Always have what I want so I can get in and out, no fuss.
I used to work and retail and so I know how tough it can be, your staff is just the best. Never had a bad interaction with them and they are super knowledgeable about the origin of the materials, construction, stock levels, discounts. It’s kinda crazy.
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