NPS
54
13 responses
Selected period
13 responses
69%
9 Promoters
15%
2 Passives
15%
2 Detractors

NPS over time

NPS
54
13 responses
Selected period
69%
9 Promoters
15%
2 Passives
15%
2 Detractors
9

Everything fits pretty good, but the sweaters pill more than any other sweaters in my closet. But all your other stuff is the best I’ve ever bought. So a big fan.

10

I just ordered a bunch of your cashmere sweaters. I’m in love.

10

The fit of my new sweaters are great. Got them in every color you offered.

3

The sweaters I ordered were supposed to be charcoal, but they look way different than they did on my iPad.

9

Love love love your sweaters. They fit great, are super soft, and the price is right. Couldn’t ask for anything more.

9

My girlfriend has been encouraging me to branch out of just t-shirts and jeans and your sweaters and oxfords are really comfortable and make my girlfriend super happy.

8

Got the app after Apple featured it. Don’t shop much on my phone, but your app makes it super easy and fast. Love your cashmere sweaters. Getting them in every color.

9

My wife got me one of your cashmere sweaters for my birthday, now I have 6. They are super soft and fit my slimmer build great. And now I order t-shirts from my phone when I start to run low.

9

I just moved to the east coast and am not used to needing to layer. So I bought a bunch of sweaters and heavier shirts, and couldn’t be happier. They are both stylish and functional. I’m warm and looking good :)

10

I recently got a new job and so I needed a bunch of new clothes and have been over the moon for your slacks and sweaters. Super chic and fresh. Being 26 I don’t want dated professional stuff. Never an issue with Hem & Stitch.

4

My friend turned me on to you guys a while ago and things started off great. Bought a few sweaters and such, but this seasons look is just a bit too nuts for me. I think I’ll be going back to my tried and true brands again.

7

The collars on the Vintage Tees are a bit wide, but I am pretty picky. Tried to find jeans that would fit me but the person helping me said they had just run out. Guess I’ll it give you another shot before winter when I need to get a few sweaters.

9

The quality of the clothing is excellent. My mother is a seamstress and she’s always commenting on the meticulous care given to the stitches on my Hem & Stitch sweaters. The store was closed the day I tried to visit, but I had the next day off so I came back.