NPS
58
12 responses
Selected period
12 responses
75%
9 Promoters
8%
1 Passive
17%
2 Detractors

NPS over time

NPS
58
12 responses
Selected period
75%
9 Promoters
8%
1 Passive
17%
2 Detractors
10

Not a big shopper, but love you guys. Such solid basics. Everything I wear comes from you now :)

9

I wear your jeans everyday. I tell all my friends, if they need denim, get it from Hem & Stitch.

10

Just started a new job and need wear a suit everyday. So on the weekend I want to wear something stylish and comfortable. And so I turn to you guys and haven’t been disappointed. Your oxfords are really awesome, better than those my mom used to buy me from some catalog.

9

I wear your hoodie almost everyday. It’s really soft and comfortable. It was more expensive than previous ones I had ordered. But I love you guys.

10

Got turned on to Hem & Stitch a few years ago. Now, anytime I need the basics I start with you guys. Shirts, oxfords, jeans, everything I wear comes from you.

0

Nothing fits me. I’m a bigger guy, so maybe you are focusing on super tiny guys, but can’t recommend you to my friends since I don’t wear any of your stuff.

9

I’m quite picky about the type of materials I wear. I’ve got sensitive skin so some materials are too rough. Everything I’ve got from Hem & Stitch has been incredibly soft and smooth.

10

Just got another delivery of jeans and shirts i ordered last night, super fast delivery (as always) and I get more compliments when I wear my Hem & Stitch stuff than anything else.

8

I wear oxfords every day. Been wearing them for over 20 years. And now I’ve found the perfect oxford. Best fit and the price is amazing for the quality. Nice job. Only issue is the buttons come loose a bit easy.

10

Been a customer since day 1. My other stuff doesn’t get nearly as much use now, since I prefer to wear my denim and blouses from you all. The new silk is incredible too. Plus you guys have colors no one else has.

9

I wish you offered a wider selection of coats and jackets. The hoodie is great, but I live in Alaska and so I need to wear a lot more cold weather gear. Maybe even flannel lined jeans etc. Love your style, just not warm enough for here.

4

Your Oxfords are a great cut and quality, but the material is a bit heavy. I live in Hawaii and so a linen or lighter weight cotton would be amazing. Most of my friends live here, so we all wear shorts and t-shirts most of the time.