NPS
55
11 responses
Selected period
11 responses
73%
8 Promoters
9%
1 Passive
18%
2 Detractors

NPS over time

NPS
55
11 responses
Selected period
73%
8 Promoters
9%
1 Passive
18%
2 Detractors
9

I don’t make a ton of money, but I love to look good. You guys make it easy.

3

The sweaters I ordered were supposed to be charcoal, but they look way different than they did on my iPad.

8

Only got a few T’s from you all so far, but I like what I’ve seen. Love your quality and look.

10

Used your new app to see what some of your new patterns would look like on my body, really neat stuff.

9

I don’t like to spend much on my wardrobe, and so Hem & Stitch helps me stretch my budget and look great too.

9

The cut of most jeans are too baggy and saggy. Your’s fit great. Really happy with the way they feel and look. Great wash too.

9

The site is super fast, and I love the big images, makes it really easy to see the details and what the material will look like.

9

I found you guys on Pinterest, really loved the look and so I bought a blouse, really impressed. Just the right amount of sheer. And it arrived super fast.

4

My friend turned me on to you guys a while ago and things started off great. Bought a few sweaters and such, but this seasons look is just a bit too nuts for me. I think I’ll be going back to my tried and true brands again.

9

My girlfriend told me to get your app, put it on the iPad and started browsing. Liked the look of your basics. Solid stuff. Ordered some of your shirts and they fit great and are super soft. Now I can just order new shirts from you guys, no more going to the mall.

9

It’s pretty rare to find a store that actually recommends things that look nice on me instead of just trying to sell me something. I didn’t find jeans that fit me well, but I have pretty irregular requirements. Even though I didn’t buy anything the entire experience was a delight. I’ll be back next month when I need a new sweater for sure.