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NPS
20
5 responses
Selected period
5 responses
60%
3 Promoters
0%
0 Passives
40%
2 Detractors

NPS over time

NPS
20
5 responses
Selected period
60%
3 Promoters
0%
0 Passives
40%
2 Detractors

5 responses

5 responses

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9
Lydia George ✉
3 list
11 days ago

Bought a leather jacket a month ago and it’s my new favorite thing in my closet. I can’t believe how high quality it is for how little I paid.

2
Gabrielle Chavez ✉
3 list
6 days ago

Bought some shirts last week at the store and they shrunk, tried to return but the staff was really rude and insinuated that I had washed them incorrectly. I expected more from you all.

4
Summer Rice ✉
3 list
13 days ago

My friend turned me on to you guys a while ago and things started off great. Bought a few sweaters and such, but this seasons look is just a bit too nuts for me. I think I’ll be going back to my tried and true brands again.

9
Penelope Hunter ✉
3 list
6 days ago

Been a long time store customer, but just started using the site after signing up for your newsletter at the store. I may be hooked. Bought 3 things this week and 2 have already arrived. No idea how you get things to my little cabin here in Snohomish so quick, but it’s wonderful.

10
Savannah Martin ✉
3 list
10 days ago

Been on the hunt for a new jacket for a trip I’m going on and got an email about your new trench. So I went into the store to check it out and fell in love. Bought it on the spot. The color, length, buttons, lining, everything was exactly how I had imagined it. It’s like you were in my head when you designed it.