NPS
78
9 responses
Selected period
9 responses
78%
7 Promoters
22%
2 Passives
0%
0 Detractors

NPS over time

NPS
78
9 responses
Selected period
78%
7 Promoters
22%
2 Passives
0%
0 Detractors
10

Love your fast shipping and easy returns.

10

Love the colors you guys offer. Most men’s clothes are really dull.

8

Only got a few T’s from you all so far, but I like what I’ve seen. Love your quality and look.

9

Love love love your sweaters. They fit great, are super soft, and the price is right. Couldn’t ask for anything more.

9

Best shopping experience I’ve had in a long time. App was super easy to use, checkout was quick, and everything arrived super fast. Love it.

10

First time buying cloths from my iPad but it was great. Love how you have videos of the models wearing the cloths. Makes it much easier to imagine how it will actually fit.

8

Got the app after Apple featured it. Don’t shop much on my phone, but your app makes it super easy and fast. Love your cashmere sweaters. Getting them in every color.

9

My sister works for you, so I get the friends and family discount. Love it. Since my whole family already shops with you, not too many people I know who don’t know about you already :)

9

Love the little details like the occasional hand written note I get from someone on the team thanking me for being a customer. Most companies are faceless and focused on making a buck. Hem & Stitch is focused on much more than that.