NPS
0
4 responses
Selected period
4 responses
50%
2 Promoters
0%
0 Passives
50%
2 Detractors

NPS over time

NPS
0
4 responses
Selected period
50%
2 Promoters
0%
0 Passives
50%
2 Detractors
10

Just incredible quality at an even better price.

9

Jumped on your last sale and went a bit nuts, but I don’t regret it at all. Everything I got is even better than I expected.

2

Look, I love they way your cloths fit, but you definitely need to come up with a better way to handle online purchases being returned to local stores. The staff was bewildered and it took over an hour to fully complete the process. It did get done so you saved a little face, but what a mess!

1

I’ve been to the Austin store 3 times and it has been closed every time. The only time your guys are open is when I am at work, and I worked pretty normal hours. Is this because the store is still working out the kinks? I really expected better. I gave you a 1 since the sweater I bought last year on the website is one of my favorites. But I don’t think I’ll be back to the store. Three strikes!