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NPS
44
9 responses
Selected period
9 responses
67%
6 Promoters
11%
1 Passive
22%
2 Detractors

NPS over time

NPS
44
9 responses
Selected period
67%
6 Promoters
11%
1 Passive
22%
2 Detractors

9 responses

9 responses

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10
Mason Cooper ✉
3 list
4 days ago

Not a big shopper, but love you guys. Such solid basics. Everything I wear comes from you now :)

8
Ivan Owens ✉
3 list
6 days ago

Can’t go wrong with Hem & Stitch. My only issue is I wish you sold a larger size Oxford, XL isn’t quite big enough for me.

9
Reagan Medina ✉
3 list
3 days ago

The site is super fast, and I love the big images, makes it really easy to see the details and what the material will look like.

9
Camden Davis ✉
3 list
13 days ago

Not a big shopper, so being able to get basics straight from your app while I have time to kill is really great, plus the your stuff fits me the best.

9
Ella Washington ✉
3 list
13 days ago

Everything fits pretty good, but the sweaters pill more than any other sweaters in my closet. But all your other stuff is the best I’ve ever bought. So a big fan.

10
Peyton Morgan ✉
3 list
9 days ago

Your sales are always a big deal. The free shipping and returns are great and customer service has always been crazy helpful and quick to respond. It’s like they never sleep.

3
Oscar Caldwell ✉
3 list
11 days ago

I don’t talk about fashion with my friends. I really only buy underwear and undershirts from you guys anyway, nothing that special. Sort of expensive compared to what you can get at a big box store too.

10
Marcus Parker ✉
3 list
6 days ago

This is the first time I actually enjoyed shopping. I’m not big on pushy salespeople (is anyone?). I found the staff to be very helpful when needed, but stayed out of my way most of the time.

0
Aaron Mills ✉
3 list
3 days ago

What a disaster! Your vintage tees run way to big, your jeans are stiff as a board, and the Oxford sweater felt like burlap! I’m not sure what all the fuss is about. I’ll stick to Old Navy. They may not be "high fashion", but at least they are cheap! No thanks.