NPS
17
6 responses
Selected period
6 responses
50%
3 Promoters
17%
1 Passive
33%
2 Detractors

NPS over time

NPS
17
6 responses
Selected period
50%
3 Promoters
17%
1 Passive
33%
2 Detractors
9

Everything fits pretty good, but the sweaters pill more than any other sweaters in my closet. But all your other stuff is the best I’ve ever bought. So a big fan.

9

I found you guys on Pinterest, really loved the look and so I bought a blouse, really impressed. Just the right amount of sheer. And it arrived super fast.

3

I took in a trench I bought to exchange it for a slightly smaller size, but because I didn’t have my receipt I was told I couldn’t. What the heck! It’s obviously your coat.

8

One of my friends actually told me about you a couple months back. Since then I’ve been hooked. I’ve bought in the stores dozens of times. The style is just the right balance of trendy and timeless. Plus the materials are super high quality. Washed some of shirts a bunch of times and no sign of fading.

9

Been looking for the quintessential oxford to fill out my weekend wardrobe. Been a bit obsessed, but your’s is just what I’ve been looking for. It fits great, the material is sturdy, and super soft too. I bought 10 and they are my favorite pieces now.

1

I’ve been to the Austin store 3 times and it has been closed every time. The only time your guys are open is when I am at work, and I worked pretty normal hours. Is this because the store is still working out the kinks? I really expected better. I gave you a 1 since the sweater I bought last year on the website is one of my favorites. But I don’t think I’ll be back to the store. Three strikes!