NPS
75
4 responses
Selected period
4 responses
75%
3 Promoters
25%
1 Passive
0%
0 Detractors

NPS over time

NPS
75
4 responses
Selected period
75%
3 Promoters
25%
1 Passive
0%
0 Detractors
10

I love being able to visit your stores and try things on and make sure everything fits. I usually browse around online, but end up buying in the store.

10

First time buying cloths from my iPad but it was great. Love how you have videos of the models wearing the cloths. Makes it much easier to imagine how it will actually fit.

9

Wandered into your shop the other day and ended up buying a bunch of your super soft t-shirts. I couldn’t find my size, but Rachael was super helpful in locating some in the exact color I wanted. I’ve told all my girlfriends to check you guys out when they are downtown.

8

My husband got me a gift certificate for you guys last Christmas since he noticed me browsing around your store. So last week I went in to peruse and I ended up buying a really nice skirt. It’s really nice, but a bit annoying it is dry clean only. I am not a dry cleaners person, so while it’s lovely, I don’t end up wearing it much.