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NPS
75
8 responses
Selected period
8 responses
88%
7 Promoters
0%
0 Passives
13%
1 Detractor

NPS over time

NPS
75
8 responses
Selected period
88%
7 Promoters
0%
0 Passives
13%
1 Detractor

8 responses

8 responses

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0
London Wells ✉
3 list
11 days ago

Nothing ever fits. Your sizing it way off. Don’t know who you are designing for, but it certainly isn’t me.

9
William Alvarez ✉
3 list
9 days ago

The best t-shirt I’ve ever owned. Lasts forever, incredible soft, great fit and just the right stretch. Now I need 50 more :)

9
Ella Washington ✉
3 list
13 days ago

Everything fits pretty good, but the sweaters pill more than any other sweaters in my closet. But all your other stuff is the best I’ve ever bought. So a big fan.

10
Julia Diaz ✉
3 list
2 days ago

Been a long time customer. Found you through your San Francisco shop. Wandered in one afternoon and have been hooked ever since. Now I buy on your site and in the store, just depends.

9
Ashton Reid ✉
3 list
9 days ago

My first order arrived last week, a simple oatmeal cashmere crew sweater. I adore it. I’ve gotten more compliments on this sweet little sweater than any item I’ve ever worn before. Will be back for more soon :)

9
Ryan Reynolds ✉
10 days ago

Ordered on my iPhone on Thursday and my jeans arrived Friday. Incredible. Only one other company has ever shipped stuff that fast. Plus I loved the push notifications letting me know the order had shipped and was delivered.

10
Cayden Reid ✉
3 list
11 days ago

My best friend told me about you last year and since then I’m a convert. The stores are super convenient and are always super well stocked. Don’t think I’ve ever not been able to find what I wanted. And I’m always the size that goes first everywhere else.

9
Summer Davis ✉
8 days ago

One of the best mobile check-out experiences ever. Loved that I could take a photo of my credit card, I hate entering all that info every time. Only issue I’ve had is that the returns were a bit tricky. Took a lot of effort to get the label.