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NPS
-20
5 responses
Selected period
5 responses
20%
1 Promoter
40%
2 Passives
40%
2 Detractors

NPS over time

NPS
-20
5 responses
Selected period
20%
1 Promoter
40%
2 Passives
40%
2 Detractors

5 responses

5 responses

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3
Alexandra Murray ✉
3 list
7 days ago

While everything is nice, being on a tight budget I can’t recommend shopping with you guys for the basics. Maybe splurge every once in a while.

9
Jeremiah Larson ✉
a day ago

Ordered 3 pair of jeans last week. They arrived super fast and love them. And really love the washing instructions you give. Never knew you don’t wash jeans every week.

8
Nolan George ✉
1 days ago

I wear oxfords every day. Been wearing them for over 20 years. And now I’ve found the perfect oxford. Best fit and the price is amazing for the quality. Nice job. Only issue is the buttons come loose a bit easy.

8
Braxton Sullivan ✉
4 days ago

Wear my Hem & Stitch stuff almost every weekend. Particularly love your jeans. My only gripe is you use FedEx and FedEx always has a terrible time with my area and so I often miss packages. I’d be a 10 if you used UPS since then I wouldn’t miss my packages from you.

1
Harrison Ward ✉
3 list
7 days ago

I’ve been to the Austin store 3 times and it has been closed every time. The only time your guys are open is when I am at work, and I worked pretty normal hours. Is this because the store is still working out the kinks? I really expected better. I gave you a 1 since the sweater I bought last year on the website is one of my favorites. But I don’t think I’ll be back to the store. Three strikes!