NPS
63
8 responses
Selected period
8 responses
75%
6 Promoters
13%
1 Passive
13%
1 Detractor

NPS over time

NPS
63
8 responses
Selected period
75%
6 Promoters
13%
1 Passive
13%
1 Detractor
9

Love everything you guys do.

9

Great great great. My new favorite clothing brand. I think I own one of everything you sell :)

9

Great value for the quality, love that you are super upfront about everything and where you’re materials are sourced.

9

Best shopping experience I’ve had in a long time. App was super easy to use, checkout was quick, and everything arrived super fast. Love it.

3

While everything is nice, being on a tight budget I can’t recommend shopping with you guys for the basics. Maybe splurge every once in a while.

10

Got turned on to Hem & Stitch a few years ago. Now, anytime I need the basics I start with you guys. Shirts, oxfords, jeans, everything I wear comes from you.

10

Lifetime customer. My closet is filled with Hem & Stitch and I couldn’t be happier. The best thing is everything. You sweat the details from the site search being super easy to use to the crazy fast free shipping.

7

Ordering from the app is super easy, and your search feature is fantastic, love being able to see everything by color. However, the confirmation email said it would arrive on Friday, but it didn’t come until Wednesday the following week. If you are going to offer free shipping make sure it arrives on time.