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NPS
100
9 responses
Selected period
9 responses
100%
9 Promoters
0%
0 Passives
0%
0 Detractors

NPS over time

NPS
100
9 responses
Selected period
100%
9 Promoters
0%
0 Passives
0%
0 Detractors

9 responses

9 responses

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9
Gage Sims ✉
1 days ago

Bought a new pair of jeans and they just arrived a couple days ago. Breaking them in and they are already fitting great.

10
Julia Diaz ✉
3 list
2 days ago

Been a long time customer. Found you through your San Francisco shop. Wandered in one afternoon and have been hooked ever since. Now I buy on your site and in the store, just depends.

10
Christopher Graham ✉
3 list
1 days ago

Been looking for the perfect coat for winter and found you guys on Pinterest. It just arrived and is even better than I expected. Super soft and heavy. Just what I wanted and so much less than the luxury brands.

9
Lincoln Morris ✉
3 list
16 hours ago

I just moved to the east coast and am not used to needing to layer. So I bought a bunch of sweaters and heavier shirts, and couldn’t be happier. They are both stylish and functional. I’m warm and looking good :)

10
Jenna Mitchell ✉
3 list
6 hours ago

I used to work and retail and so I know how tough it can be, your staff is just the best. Never had a bad interaction with them and they are super knowledgeable about the origin of the materials, construction, stock levels, discounts. It’s kinda crazy.

9
Riley Fuller ✉
3 list
a day ago

I’m a nut for well made clothing and so I was overjoyed when I found you all. Each item is so meticulously made, it just oozes quality. My only issue has been you don’t have my size in many of your lines. Makes it hard to convert my whole wardrobe.

9
Aaron Duncan ✉
3 list
2 days ago

My girlfriend told me to get your app, put it on the iPad and started browsing. Liked the look of your basics. Solid stuff. Ordered some of your shirts and they fit great and are super soft. Now I can just order new shirts from you guys, no more going to the mall.

10
Camila Martinez ✉
3 list
2 days ago

My boyfriend was super sweet and got me a gift certificate to your store for my birthday and I got a new pair of jeans. Love the way they hug my curves and the wash is just dark enough without being too dark. Plus the quality is incredible, other jeans at your price point are so thin and fray super easy.

9
Tristan Grant ✉
3 list
a day ago

I had to return an online purchase, and I figured I’d just run down to your Palo Alto store. Your staff was able to make it happen, but they hadn’t processed an online return before, so it took a few minutes. It’s really convent to shop this way, so I’d suggest making the process a bit smoother, Well done though!