NPS
50
6 responses
Selected period
6 responses
67%
4 Promoters
17%
1 Passive
17%
1 Detractor

NPS over time

NPS
50
6 responses
Selected period
67%
4 Promoters
17%
1 Passive
17%
1 Detractor
9

Ordered 3 pair of jeans last week. They arrived super fast and love them. And really love the washing instructions you give. Never knew you don’t wash jeans every week.

10

Just got another delivery of jeans and shirts i ordered last night, super fast delivery (as always) and I get more compliments when I wear my Hem & Stitch stuff than anything else.

9

My girlfriend bought me a new pair of jeans last weekend and they are my new favorite jeans. Great wash and fit. Hadn’t heard of Hem & Stitch before but now I’m a convert.

2

Bought some shirts last week at the store and they shrunk, tried to return but the staff was really rude and insinuated that I had washed them incorrectly. I expected more from you all.

8

Never had an issue with fit before, but my last order the shirt was a bit shorter than I was expecting. I guess I need to get a size bigger, but I am usually the size I got with you all.

10

Finally pulled the trigger on a new pair of jeans from you guys last week. Couldn’t be happier. The photos on the site are gorgeous and love all the detail ones you do so you can see what the material really looks like.