1. Dashboard
  2. Trends
  3. Reports
  4. Metrics
  5. People
  6. Integrations
👥 Edit and send
NPS
57
14 responses
Selected period
14 responses
71%
10 Promoters
14%
2 Passives
14%
2 Detractors

NPS over time

NPS
57
14 responses
Selected period
71%
10 Promoters
14%
2 Passives
14%
2 Detractors

14 responses

14 responses

Create a trend with these results
📅
🔎
␡
+ Add a new filter

Add a new filter

Add Add a new filter
🔎
Export data
9
Brooklyn Hughes ✉
11 days ago

Love love love your sweaters. They fit great, are super soft, and the price is right. Couldn’t ask for anything more.

9
Kevin Roberts ✉
3 list
12 days ago

Your jeans fit me great. Plus I love your wash options, nothing crazy. Understated and reserved.

10
Travis Wade ✉
3 list
10 days ago

I just ordered a bunch of your cashmere sweaters. I’m in love.

8
Jaden Stephens ✉
12 days ago

Your Palo Alto store is a bit far away from me. Would love to see one in San Jose.

9
Jeremiah Bishop ✉
10 days ago

I wear your hoodie almost everyday. It’s really soft and comfortable. It was more expensive than previous ones I had ordered. But I love you guys.

10
Arianna Baker ✉
12 days ago

I love being able to visit your stores and try things on and make sure everything fits. I usually browse around online, but end up buying in the store.

9
Reagan Hill ✉
3 list
6 days ago

The longest lasting pair of jeans in my closet are from Hem & Stitch. Just got a new blouse and it’s wonderful. Plus I love that it didn’t break the bank.

2
Morgan Henderson ✉
13 days ago

My order never arrived. I checked with customer support about it and they have no record of it. They said they’d investigate and report back, but never did. Disappointed since I had heard great things. Would love to be a customer, just wish this was handled more promptly.

10
Sarah Gardner ✉
3 list
13 days ago

I must buy something every week. I love that I can quickly return, for free, online or stop by the store if that’s easier too. The site does a great job of showing off the details and the feel always matches what I was expecting.

7
Michelle Hansen ✉
3 list
12 days ago

The clothes are great, love the quality, but the staff at your stores are hit or miss. My local store has super friendly team, but when I visited San Francisco last month I stopped in, but no one helped me and when I checked out I felt like they were distracted.

10
Violet Bishop ✉
11 days ago

Found Hem & Stitch online first, then I needed to return something that wasn’t quite the right fit and found out you had a store really close to my house. Fell in love with everything instantly. The person who helped me couldn’t have been sweeter and I even picked up a new shirt for my husband.

2
Omar Perkins ✉
3 list
9 days ago

Look, I love they way your cloths fit, but you definitely need to come up with a better way to handle online purchases being returned to local stores. The staff was bewildered and it took over an hour to fully complete the process. It did get done so you saved a little face, but what a mess!

10
Claire Ross ✉
7 days ago

I never answer questions like this, but I had to tell you how much I love your clothes and what you stand for. It’s hard to find principled companies these days and from every interaction with you I know you care. Keep it up.

10
Savannah Martin ✉
3 list
10 days ago

Been on the hunt for a new jacket for a trip I’m going on and got an email about your new trench. So I went into the store to check it out and fell in love. Bought it on the spot. The color, length, buttons, lining, everything was exactly how I had imagined it. It’s like you were in my head when you designed it.