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NPS
89
9 responses
Selected period
9 responses
89%
8 Promoters
11%
1 Passive
0%
0 Detractors

NPS over time

NPS
89
9 responses
Selected period
89%
8 Promoters
11%
1 Passive
0%
0 Detractors

9 responses

9 responses

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10
Isaiah Brooks ✉
a day ago

Never thought I’d be a fan of a fashion company, but I am now.

10
Mason Cooper ✉
3 list
4 days ago

Not a big shopper, but love you guys. Such solid basics. Everything I wear comes from you now :)

10
Paisley Riley ✉
3 list
5 days ago

I used to shop on the weekends, but now I save a ton of time and can order straight from your app while riding the bus. So cool.

10
Gabriella Neal ✉
3 list
6 days ago

Didn’t expect ordering clothes from a phone would be any good, but I’m now on my 6th order and loving it. So much faster checkout than shopping on my Mac.

9
Derek Burton ✉
3 list
2 days ago

My girlfriend bought me a new pair of jeans last weekend and they are my new favorite jeans. Great wash and fit. Hadn’t heard of Hem & Stitch before but now I’m a convert.

9
Aniyah Thomas ✉
3 list
3 days ago

I bought one blouse and it ripped the third time I wore it. When I went to return it the customer support person was super helpful and took it back no questions asked. Really impressed. Customer for life now.

8
Nolan George ✉
1 days ago

I wear oxfords every day. Been wearing them for over 20 years. And now I’ve found the perfect oxford. Best fit and the price is amazing for the quality. Nice job. Only issue is the buttons come loose a bit easy.

10
Sadie Little ✉
3 list
4 days ago

Been a customer since day 1. My other stuff doesn’t get nearly as much use now, since I prefer to wear my denim and blouses from you all. The new silk is incredible too. Plus you guys have colors no one else has.

9
Tanner Franklin ✉
7 days ago

I’ve been a customer for over 10 years and I come back year after year because of your focus on the customer. I now buy online and couldn’t be happier. I can quickly find what i want, checkout is painless, and my orders always arrive faster than quoted. You guys nail the essentials.