NPS
44
9 responses
Selected period
9 responses
56%
5 Promoters
33%
3 Passives
11%
1 Detractor

NPS over time

NPS
44
9 responses
Selected period
56%
5 Promoters
33%
3 Passives
11%
1 Detractor
10

Best quality.

10

Just incredible quality at an even better price.

10

The perfect balance of great quality and fair price. I hate when companies skimp on quality to save a few bucks, Hem & Stitch has stayed true to their founding of great quality.

8

Only got a few T’s from you all so far, but I like what I’ve seen. Love your quality and look.

9

Bought a leather jacket a month ago and it’s my new favorite thing in my closet. I can’t believe how high quality it is for how little I paid.

10

Probably ordered 50 times from you guys and each time have been impressed with the quality, consistency, and speed. I didn’t think you could do it time and time again.

8

One of my friends actually told me about you a couple months back. Since then I’ve been hooked. I’ve bought in the stores dozens of times. The style is just the right balance of trendy and timeless. Plus the materials are super high quality. Washed some of shirts a bunch of times and no sign of fading.

7

The clothes are great, love the quality, but the staff at your stores are hit or miss. My local store has super friendly team, but when I visited San Francisco last month I stopped in, but no one helped me and when I checked out I felt like they were distracted.

4

Your Oxfords are a great cut and quality, but the material is a bit heavy. I live in Hawaii and so a linen or lighter weight cotton would be amazing. Most of my friends live here, so we all wear shorts and t-shirts most of the time.