NPS
20
5 responses
Selected period
5 responses
60%
3 Promoters
0%
0 Passives
40%
2 Detractors

NPS over time

NPS
20
5 responses
Selected period
60%
3 Promoters
0%
0 Passives
40%
2 Detractors
0

Worst shopping experience. Your stuff is for young people who have no taste. You should sell clothes for real women.

9

Best shopping experience I’ve had in a long time. App was super easy to use, checkout was quick, and everything arrived super fast. Love it.

3

While everything is nice, being on a tight budget I can’t recommend shopping with you guys for the basics. Maybe splurge every once in a while.

10

Didn’t expect ordering clothes from a phone would be any good, but I’m now on my 6th order and loving it. So much faster checkout than shopping on my Mac.

10

This is the first time I actually enjoyed shopping. I’m not big on pushy salespeople (is anyone?). I found the staff to be very helpful when needed, but stayed out of my way most of the time.