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NPS
100
12 responses
Selected period
12 responses
100%
12 Promoters
0%
0 Passives
0%
0 Detractors

NPS over time

NPS
100
12 responses
Selected period
100%
12 Promoters
0%
0 Passives
0%
0 Detractors

12 responses

12 responses

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9
Tanner Duncan ✉
3 list
8 days ago

The site is really fast and easy to use. Got a bunch of t-shirts last month and a new pair of jeans just the other day. They are exactly the same color as on the site, that rarely happens.

9
Isabel Scott ✉
3 list
a day ago

Searching your site is the best out there, such great shots of the clothes and no duds :)

9
Reagan Medina ✉
3 list
3 days ago

The site is super fast, and I love the big images, makes it really easy to see the details and what the material will look like.

9
Alejandro Burns ✉
7 days ago

The stores are great, the site is great, the clothes are great. My only nit would be I wish you had a line for huskier guys like me.

9
Ella Grant ✉
3 list
4 days ago

Stumbled upon your site when someone posted your latest collection on Facebook. Been really excited by my new trench. Always wanted one, and finally decided to treat myself. Glad I did.

9
Edward Harris ✉
3 list
10 days ago

Most stores make me feel awkward to browse, your staff is friendly without being pushy. I really appreciate it. And I don’t buy much in the store, but I do use the site after.

10
Julia Diaz ✉
3 list
2 days ago

Been a long time customer. Found you through your San Francisco shop. Wandered in one afternoon and have been hooked ever since. Now I buy on your site and in the store, just depends.

9
Blake Wade ✉
3 list
6 days ago

Most brands only aspire to what Hem & Stitch achieves. I don’t know how you do it, but I love it. Every month I’m on your site looking at what’s new and reading the stories of your craftsmen.

10
Stephanie Meyer ✉
6 days ago

Lifetime customer. My closet is filled with Hem & Stitch and I couldn’t be happier. The best thing is everything. You sweat the details from the site search being super easy to use to the crazy fast free shipping.

10
Maci Stephens ✉
3 list
2 days ago

Finally pulled the trigger on a new pair of jeans from you guys last week. Couldn’t be happier. The photos on the site are gorgeous and love all the detail ones you do so you can see what the material really looks like.

10
Sarah Gardner ✉
3 list
13 days ago

I must buy something every week. I love that I can quickly return, for free, online or stop by the store if that’s easier too. The site does a great job of showing off the details and the feel always matches what I was expecting.

9
Penelope Hunter ✉
3 list
6 days ago

Been a long time store customer, but just started using the site after signing up for your newsletter at the store. I may be hooked. Bought 3 things this week and 2 have already arrived. No idea how you get things to my little cabin here in Snohomish so quick, but it’s wonderful.