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NPS
43
7 responses
Selected period
7 responses
57%
4 Promoters
29%
2 Passives
14%
1 Detractor

NPS over time

NPS
43
7 responses
Selected period
57%
4 Promoters
29%
2 Passives
14%
1 Detractor

7 responses

7 responses

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8
Annabelle Meyer ✉
3 list
5 days ago

Never had an issue with fit before, but my last order the shirt was a bit shorter than I was expecting. I guess I need to get a size bigger, but I am usually the size I got with you all.

8
Ivan Owens ✉
3 list
6 days ago

Can’t go wrong with Hem & Stitch. My only issue is I wish you sold a larger size Oxford, XL isn’t quite big enough for me.

9
Nathan Holland ✉
3 list
10 days ago

Used to buy a lot of clothes on the last minute sale sites, but returns were always a pain and getting my size was always hit or miss. Found Hem & Stitch a couple weeks ago and your prices are as good as the last minute sites and returns are really easy, but only needed to return a few things, but now I know my size with you all.

3
Easton Hicks ✉
3 list
8 days ago

I took in a trench I bought to exchange it for a slightly smaller size, but because I didn’t have my receipt I was told I couldn’t. What the heck! It’s obviously your coat.

9
Alexa Martinez ✉
3 list
4 days ago

Whenever I need help the staff has been super helpful. I think you could have more sizes in stock. Sometimes I have to order online since you don’t have the color and size I want.

9
Riley Fuller ✉
3 list
a day ago

I’m a nut for well made clothing and so I was overjoyed when I found you all. Each item is so meticulously made, it just oozes quality. My only issue has been you don’t have my size in many of your lines. Makes it hard to convert my whole wardrobe.

9
Hayden Graves ✉
3 list
9 days ago

Wandered into your shop the other day and ended up buying a bunch of your super soft t-shirts. I couldn’t find my size, but Rachael was super helpful in locating some in the exact color I wanted. I’ve told all my girlfriends to check you guys out when they are downtown.