NPS
50
4 responses
Selected period
4 responses
75%
3 Promoters
0%
0 Passives
25%
1 Detractor

NPS over time

NPS
50
4 responses
Selected period
75%
3 Promoters
0%
0 Passives
25%
1 Detractor
1

I was overcharged $50 last time I visited the store. I said something, but the sales person said It was correct. I had a discount to use, but they said it would apply "later"? What does that mean?

9

Love being able to make returns at the store for the things I bought online. So much better than printing a return label and shipping it out. Plus I can walk out with something new on the spot.

10

Just started a new job and need wear a suit everyday. So on the weekend I want to wear something stylish and comfortable. And so I turn to you guys and haven’t been disappointed. Your oxfords are really awesome, better than those my mom used to buy me from some catalog.

9

It’s pretty rare to find a store that actually recommends things that look nice on me instead of just trying to sell me something. I didn’t find jeans that fit me well, but I have pretty irregular requirements. Even though I didn’t buy anything the entire experience was a delight. I’ll be back next month when I need a new sweater for sure.