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NPS
50
8 responses
Selected period
8 responses
63%
5 Promoters
25%
2 Passives
13%
1 Detractor

NPS over time

NPS
50
8 responses
Selected period
63%
5 Promoters
25%
2 Passives
13%
1 Detractor

8 responses

8 responses

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8
Lila Vasquez ✉
3 list
5 days ago

The fitting rooms in your stores are really nice. Some stores have super tiny ones that are claustrophobic. so I appreciate that they have more room and hooks.

10
Layla Lynch ✉
3 list
2 days ago

Incredible value and quality for the price, plus the stores are always a great source of inspiration for the looks.

9
Alejandro Burns ✉
7 days ago

The stores are great, the site is great, the clothes are great. My only nit would be I wish you had a line for huskier guys like me.

7
Eli Diaz ✉
3 list
7 days ago

Your new stores are really sharp. But your sizing is super wacky. I’m a Medium at most places but with you I am a large? Who are you designing for?

10
Gabriella Hanson ✉
3 list
a day ago

Love your stores. From the music, to the staff, to the way you present all the garments. Every time I step in the store I feel inspired to dress better :)

10
Luis Gonzalez ✉
3 list
8 days ago

I appreciate that your store is balanced, not too girly. Lots of stores I’ve been into recently put all the men’s in the back so I feel weird walking through a huge women’s section. Having the store split down the middle is much nicer. Smart.

2
Omar Perkins ✉
3 list
9 days ago

Look, I love they way your cloths fit, but you definitely need to come up with a better way to handle online purchases being returned to local stores. The staff was bewildered and it took over an hour to fully complete the process. It did get done so you saved a little face, but what a mess!

9
Isaiah Little ✉
3 list
5 days ago

I was super pleased with the staff at your Rockville store. They are incredibly helpful. I usually have to shop at specialty stores to find my sizes, but they were able to show me a number of things that worked for tall people. The price was a bit steep for what I was wanting to spend, but I felt like it was worth it.