NPS
67
6 responses
Selected period
6 responses
83%
5 Promoters
0%
0 Passives
17%
1 Detractor

NPS over time

NPS
67
6 responses
Selected period
83%
5 Promoters
0%
0 Passives
17%
1 Detractor
9

As a smaller guy, it can be hard to find good looking stuff that also fits without needing to get it tailored. Hem & Stitch always has the best stuff in a size that fits me great.

0

Worst shopping experience. Your stuff is for young people who have no taste. You should sell clothes for real women.

9

Not a big shopper, so being able to get basics straight from your app while I have time to kill is really great, plus the your stuff fits me the best.

9

Everything fits pretty good, but the sweaters pill more than any other sweaters in my closet. But all your other stuff is the best I’ve ever bought. So a big fan.

10

Lost my luggage on a trip cross country and used your app and overnight shipping to have new stuff waiting for me at my destination when my connection arrived, how cool! Saved my butt.

9

Ordered on my iPhone on Thursday and my jeans arrived Friday. Incredible. Only one other company has ever shipped stuff that fast. Plus I loved the push notifications letting me know the order had shipped and was delivered.