NPS
63
8 responses
Selected period
8 responses
75%
6 Promoters
13%
1 Passive
13%
1 Detractor

NPS over time

NPS
63
8 responses
Selected period
75%
6 Promoters
13%
1 Passive
13%
1 Detractor
10

I just ordered a bunch of your cashmere sweaters. I’m in love.

10

The fit of my new sweaters are great. Got them in every color you offered.

9

Everything fits pretty good, but the sweaters pill more than any other sweaters in my closet. But all your other stuff is the best I’ve ever bought. So a big fan.

9

Love love love your sweaters. They fit great, are super soft, and the price is right. Couldn’t ask for anything more.

9

My girlfriend has been encouraging me to branch out of just t-shirts and jeans and your sweaters and oxfords are really comfortable and make my girlfriend super happy.

8

Got the app after Apple featured it. Don’t shop much on my phone, but your app makes it super easy and fast. Love your cashmere sweaters. Getting them in every color.

4

My friend turned me on to you guys a while ago and things started off great. Bought a few sweaters and such, but this seasons look is just a bit too nuts for me. I think I’ll be going back to my tried and true brands again.

9

My wife got me one of your cashmere sweaters for my birthday, now I have 6. They are super soft and fit my slimmer build great. And now I order t-shirts from my phone when I start to run low.