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NPS
54
13 responses
Selected period
13 responses
69%
9 Promoters
15%
2 Passives
15%
2 Detractors

NPS over time

NPS
54
13 responses
Selected period
69%
9 Promoters
15%
2 Passives
15%
2 Detractors

13 responses

13 responses

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9
Ella Washington ✉
3 list
13 days ago

Everything fits pretty good, but the sweaters pill more than any other sweaters in my closet. But all your other stuff is the best I’ve ever bought. So a big fan.

10
Travis Wade ✉
3 list
10 days ago

I just ordered a bunch of your cashmere sweaters. I’m in love.

10
Vivian Allen ✉
3 list
8 days ago

The fit of my new sweaters are great. Got them in every color you offered.

3
Parker Hawkins ✉
3 list
a day ago

The sweaters I ordered were supposed to be charcoal, but they look way different than they did on my iPad.

9
Brooklyn Hughes ✉
11 days ago

Love love love your sweaters. They fit great, are super soft, and the price is right. Couldn’t ask for anything more.

9
Omar Russell ✉
8 days ago

My girlfriend has been encouraging me to branch out of just t-shirts and jeans and your sweaters and oxfords are really comfortable and make my girlfriend super happy.

8
Nathan Gordon ✉
3 list
8 days ago

Got the app after Apple featured it. Don’t shop much on my phone, but your app makes it super easy and fast. Love your cashmere sweaters. Getting them in every color.

9
Micah Brown ✉
3 list
12 days ago

My wife got me one of your cashmere sweaters for my birthday, now I have 6. They are super soft and fit my slimmer build great. And now I order t-shirts from my phone when I start to run low.

9
Lincoln Morris ✉
3 list
16 hours ago

I just moved to the east coast and am not used to needing to layer. So I bought a bunch of sweaters and heavier shirts, and couldn’t be happier. They are both stylish and functional. I’m warm and looking good :)

10
Aubree Fisher ✉
4 days ago

I recently got a new job and so I needed a bunch of new clothes and have been over the moon for your slacks and sweaters. Super chic and fresh. Being 26 I don’t want dated professional stuff. Never an issue with Hem & Stitch.

4
Summer Rice ✉
3 list
13 days ago

My friend turned me on to you guys a while ago and things started off great. Bought a few sweaters and such, but this seasons look is just a bit too nuts for me. I think I’ll be going back to my tried and true brands again.

7
Jake Powell ✉
3 list
5 days ago

The collars on the Vintage Tees are a bit wide, but I am pretty picky. Tried to find jeans that would fit me but the person helping me said they had just run out. Guess I’ll it give you another shot before winter when I need to get a few sweaters.

9
Carson Howard ✉
3 list
18 hours ago

The quality of the clothing is excellent. My mother is a seamstress and she’s always commenting on the meticulous care given to the stitches on my Hem & Stitch sweaters. The store was closed the day I tried to visit, but I had the next day off so I came back.