NPS
100
5 responses
Selected period
5 responses
100%
5 Promoters
0%
0 Passives
0%
0 Detractors

NPS over time

NPS
100
5 responses
Selected period
100%
5 Promoters
0%
0 Passives
0%
0 Detractors
9

I browse a lot online, but really love being able to come into the store to try things on and see the colors in real life.

9

Don’t shop much, but when I do I can’t stand when things are out of stock. That’s never a problem with you guys. Always have what I want so I can get in and out, no fuss.

9

Love being able to make returns at the store for the things I bought online. So much better than printing a return label and shipping it out. Plus I can walk out with something new on the spot.

9

Been a customer for over a year and expect to be a customer for many more to come. Only request is that you add a wait list feature for when things go out of stock. I seem to always miss when they come back in-stock.

9

I was super pleased with the staff at your Rockville store. They are incredibly helpful. I usually have to shop at specialty stores to find my sizes, but they were able to show me a number of things that worked for tall people. The price was a bit steep for what I was wanting to spend, but I felt like it was worth it.