NPS
100
7 responses
Selected period
7 responses
100%
7 Promoters
0%
0 Passives
0%
0 Detractors

NPS over time

NPS
100
7 responses
Selected period
100%
7 Promoters
0%
0 Passives
0%
0 Detractors
10

I hate to shop, so free shipping and free returns means I can order from my sofa and then just return what I don’t want to keep.

9

Whenever I need help the staff has been super helpful. I think you could have more sizes in stock. Sometimes I have to order online since you don’t have the color and size I want.

9

Don’t shop much, but when I do I can’t stand when things are out of stock. That’s never a problem with you guys. Always have what I want so I can get in and out, no fuss.

10

I used to think a t-shirt was a t-shirt, then I tried yours. Woah! I don’t want to take it off, it’s so soft and fits so well I don’t even know I’m wearing it. You’ve changed me ;)

10

I recently got a new job and so I needed a bunch of new clothes and have been over the moon for your slacks and sweaters. Super chic and fresh. Being 26 I don’t want dated professional stuff. Never an issue with Hem & Stitch.

10

Just started a new job and need wear a suit everyday. So on the weekend I want to wear something stylish and comfortable. And so I turn to you guys and haven’t been disappointed. Your oxfords are really awesome, better than those my mom used to buy me from some catalog.

9

I’ve been a customer for over 10 years and I come back year after year because of your focus on the customer. I now buy online and couldn’t be happier. I can quickly find what i want, checkout is painless, and my orders always arrive faster than quoted. You guys nail the essentials.