NPS
50
4 responses
Last 30 days
1 response
75%
3 Promoters
0%
0 Passives
25%
1 Detractor

NPS over time

30-day NPS
50
4 responses
Last 30 days
75%
3 Promoters
0%
0 Passives
25%
1 Detractor
1

I’ve been to the Austin store 3 times and it has been closed every time. The only time your guys are open is when I am at work, and I worked pretty normal hours. Is this because the store is still working out the kinks? I really expected better. I gave you a 1 since the sweater I bought last year on the website is one of my favorites. But I don’t think I’ll be back to the store. Three strikes!