NPS
13
8 responses
Last 30 days
3 responses
38%
3 Promoters
38%
3 Passives
25%
2 Detractors

NPS over time

30-day NPS
13
8 responses
Last 30 days
38%
3 Promoters
38%
3 Passives
25%
2 Detractors
8

Love that you guys offer free shipping and free returns. I hate when people don’t. Not sure my friends really have the same taste as me.

7

Not sure if the AC was broken or what but it was SUPER cold in the store. I live in California and it get’s hot, but it’s hard to shop when you’re shivering. Still, I did get a pretty killer sweater! I’ll come back in the winter when it’s warmer ;)

8

My husband got me a gift certificate for you guys last Christmas since he noticed me browsing around your store. So last week I went in to peruse and I ended up buying a really nice skirt. It’s really nice, but a bit annoying it is dry clean only. I am not a dry cleaners person, so while it’s lovely, I don’t end up wearing it much.