NPS
78
9 responses
Last 30 days
7 responses
78%
7 Promoters
22%
2 Passives
0%
0 Detractors

NPS over time

30-day NPS
78
9 responses
Last 30 days
78%
7 Promoters
22%
2 Passives
0%
0 Detractors
9

I’m a nut for well made clothing and so I was overjoyed when I found you all. Each item is so meticulously made, it just oozes quality. My only issue has been you don’t have my size in many of your lines. Makes it hard to convert my whole wardrobe.

9

Popped in your store the other day and was really pleased with the entire experience. The staff was friendly, you had all my sizes, and I even got a nice little discount. Big fan.

9

The stores are great, the site is great, the clothes are great. My only nit would be I wish you had a line for huskier guys like me.

10

Everything fits great, and the customer support person I spoke to about sizing was really helpful. Wish everyone was as great as Hem & Stitch.

9

Used to buy a lot of clothes on the last minute sale sites, but returns were always a pain and getting my size was always hit or miss. Found Hem & Stitch a couple weeks ago and your prices are as good as the last minute sites and returns are really easy, but only needed to return a few things, but now I know my size with you all.

9

As a smaller guy, it can be hard to find good looking stuff that also fits without needing to get it tailored. Hem & Stitch always has the best stuff in a size that fits me great.

10

Now that I know my size in your shirts, I order them in bulk from the app while watching TV. So smooth.