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NPS
50
16 responses
Last 30 days
12 responses
75%
12 Promoters
0%
0 Passives
25%
4 Detractors

NPS over time

30-day NPS
50
16 responses
Last 30 days
75%
12 Promoters
0%
0 Passives
25%
4 Detractors

12 responses

12 responses

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9
Bailey Dixon ✉
3 list
less than a minute ago

I’ve been a customer for years. Love your stuff, the quality has been incredible year after year and tell everyone I know that they should be buying from Hem & Stitch.

10
Jenna Mitchell ✉
3 list
6 hours ago

I used to work and retail and so I know how tough it can be, your staff is just the best. Never had a bad interaction with them and they are super knowledgeable about the origin of the materials, construction, stock levels, discounts. It’s kinda crazy.

9
Ryleigh Black ✉
3 list
8 hours ago

Super soft t-shirts. And they are such a great price. I’d have to pay 2 or 3 times more at a designer fashion house for this quality.

10
Layla Lynch ✉
3 list
2 days ago

Incredible value and quality for the price, plus the stores are always a great source of inspiration for the looks.

9
Andrew Mcdonald ✉
3 list
2 days ago

I don’t like to spend much on my wardrobe, and so Hem & Stitch helps me stretch my budget and look great too.

9
Katelyn Cook ✉
3 days ago

Found you through an ad on Facebook. The clothes looked great so I installed your app. Been really impressed. The quality, fit, and price are all super. Much cheaper than J.Crew and Madewell.

9
Jaiden Nguyen ✉
3 list
3 days ago

Incredible quality and value.

9
Steven Sims ✉
3 list
5 days ago

I don’t make a ton of money, but I love to look good. You guys make it easy.

9
Reagan Hill ✉
3 list
6 days ago

The longest lasting pair of jeans in my closet are from Hem & Stitch. Just got a new blouse and it’s wonderful. Plus I love that it didn’t break the bank.

10
Peyton Morgan ✉
3 list
9 days ago

Your sales are always a big deal. The free shipping and returns are great and customer service has always been crazy helpful and quick to respond. It’s like they never sleep.

9
Nathan Holland ✉
3 list
10 days ago

Used to buy a lot of clothes on the last minute sale sites, but returns were always a pain and getting my size was always hit or miss. Found Hem & Stitch a couple weeks ago and your prices are as good as the last minute sites and returns are really easy, but only needed to return a few things, but now I know my size with you all.

10
Jenna Pena ✉
3 list
13 days ago

The perfect balance of great quality and fair price. I hate when companies skimp on quality to save a few bucks, Hem & Stitch has stayed true to their founding of great quality.