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NPS
50
4 responses
Last 30 days
4 responses
75%
3 Promoters
0%
0 Passives
25%
1 Detractor

NPS over time

30-day NPS
50
4 responses
Last 30 days
75%
3 Promoters
0%
0 Passives
25%
1 Detractor

4 responses

4 responses

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9
Bailey Dixon ✉
3 list
less than a minute ago

I’ve been a customer for years. Love your stuff, the quality has been incredible year after year and tell everyone I know that they should be buying from Hem & Stitch.

1
Harrison Ward ✉
3 list
7 days ago

I’ve been to the Austin store 3 times and it has been closed every time. The only time your guys are open is when I am at work, and I worked pretty normal hours. Is this because the store is still working out the kinks? I really expected better. I gave you a 1 since the sweater I bought last year on the website is one of my favorites. But I don’t think I’ll be back to the store. Three strikes!

9
Jackson Barnett ✉
10 days ago

I didn’t get much time in the store as you were closing early due to a water main break, but I really liked the unique layout of the store. Felt a lot more intuitive to how I shop. I can’t stand walking around trying to find something that is not in the place I thought it would be.