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NPS
85
13 responses
Selected period
13 responses
85%
11 Promoters
15%
2 Passives
0%
0 Detractors

NPS over time

NPS
85
13 responses
Selected period
85%
11 Promoters
15%
2 Passives
0%
0 Detractors

13 responses

13 responses

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9
Elise Mckinney ✉
3 list
3 days ago

Love everything you guys do.

10
Declan George ✉
3 list
9 days ago

Love your fast shipping and easy returns.

9
Mason Morales ✉
3 list
4 days ago

Ordered a few t-shirts a couple nights back and they arrived the next day, super fast. Love them.

9
Isaac Howell ✉
3 list
7 days ago

Best shopping experience I’ve had in a long time. App was super easy to use, checkout was quick, and everything arrived super fast. Love it.

8
Violet Payne ✉
3 list
1 hours ago

Love that you guys offer free shipping and free returns. I hate when people don’t. Not sure my friends really have the same taste as me.

10
Gabriella Hanson ✉
3 list
a day ago

Love your stores. From the music, to the staff, to the way you present all the garments. Every time I step in the store I feel inspired to dress better :)

9
Bailey Dixon ✉
3 list
less than a minute ago

I’ve been a customer for years. Love your stuff, the quality has been incredible year after year and tell everyone I know that they should be buying from Hem & Stitch.

8
Nathan Gordon ✉
3 list
8 days ago

Got the app after Apple featured it. Don’t shop much on my phone, but your app makes it super easy and fast. Love your cashmere sweaters. Getting them in every color.

9
Faith Hamilton ✉
3 list
7 days ago

My sister works for you, so I get the friends and family discount. Love it. Since my whole family already shops with you, not too many people I know who don’t know about you already :)

9
Lyla Hoffman ✉
a day ago

Love being able to make returns at the store for the things I bought online. So much better than printing a return label and shipping it out. Plus I can walk out with something new on the spot.

9
Colin Powell ✉
3 list
6 days ago

I wish you offered a wider selection of coats and jackets. The hoodie is great, but I live in Alaska and so I need to wear a lot more cold weather gear. Maybe even flannel lined jeans etc. Love your style, just not warm enough for here.

10
Camila Martinez ✉
3 list
2 days ago

My boyfriend was super sweet and got me a gift certificate to your store for my birthday and I got a new pair of jeans. Love the way they hug my curves and the wash is just dark enough without being too dark. Plus the quality is incredible, other jeans at your price point are so thin and fray super easy.