NPS
83
6 responses
Selected period
6 responses
83%
5 Promoters
17%
1 Passive
0%
0 Detractors

NPS over time

NPS
83
6 responses
Selected period
83%
5 Promoters
17%
1 Passive
0%
0 Detractors
10

Never thought I’d be a fan of a fashion company, but I am now.

9

Best shopping app on my phone. I’ve even ordered stuff on the bus. Never thought I’d do that, but it’s just so easy.

9

Ordered 3 pair of jeans last week. They arrived super fast and love them. And really love the washing instructions you give. Never knew you don’t wash jeans every week.

8

Never had an issue with fit before, but my last order the shirt was a bit shorter than I was expecting. I guess I need to get a size bigger, but I am usually the size I got with you all.

10

I recently got a new job and so I needed a bunch of new clothes and have been over the moon for your slacks and sweaters. Super chic and fresh. Being 26 I don’t want dated professional stuff. Never an issue with Hem & Stitch.

10

I used to work and retail and so I know how tough it can be, your staff is just the best. Never had a bad interaction with them and they are super knowledgeable about the origin of the materials, construction, stock levels, discounts. It’s kinda crazy.