NPS
88
8 responses
Selected period
8 responses
88%
7 Promoters
13%
1 Passive
0%
0 Detractors

NPS over time

NPS
88
8 responses
Selected period
88%
7 Promoters
13%
1 Passive
0%
0 Detractors
10

Now that I know my size in your shirts, I order them in bulk from the app while watching TV. So smooth.

9

The best t-shirt I’ve ever owned. Lasts forever, incredible soft, great fit and just the right stretch. Now I need 50 more :)

9

I’ve always had a hard time finding the perfect jean. Now I have. Just got my first pair from you last week and they fit perfectly. Don’t change!

10

Got turned on to Hem & Stitch a few years ago. Now, anytime I need the basics I start with you guys. Shirts, oxfords, jeans, everything I wear comes from you.

9

I’ve ordered a bunch of basics from you guys, but this was my first time trying you denim. Wow. Super comfy, hugs in the right places. Now I need to get 5 more pairs :)

10

Been a long time customer. Found you through your San Francisco shop. Wandered in one afternoon and have been hooked ever since. Now I buy on your site and in the store, just depends.

7

Appreciate how you make the process of buying super quick. Unfortunately the sweater I bought was a bit too small. Said it would fit my chest dimensions, but I guess not. Now I need to return it.

9

My girlfriend told me to get your app, put it on the iPad and started browsing. Liked the look of your basics. Solid stuff. Ordered some of your shirts and they fit great and are super soft. Now I can just order new shirts from you guys, no more going to the mall.