NPS
67
6 responses
Selected period
6 responses
83%
5 Promoters
0%
0 Passives
17%
1 Detractor

NPS over time

NPS
67
6 responses
Selected period
83%
5 Promoters
0%
0 Passives
17%
1 Detractor
9

Bought a new pair of jeans and they just arrived a couple days ago. Breaking them in and they are already fitting great.

9

Bought a leather jacket a month ago and it’s my new favorite thing in my closet. I can’t believe how high quality it is for how little I paid.

10

Got turned on to Hem & Stitch a few years ago. Now, anytime I need the basics I start with you guys. Shirts, oxfords, jeans, everything I wear comes from you.

9

Downloaded the app a couple weeks ago when you were featured. Loved the new customer on-boarding experience, really solid orientation and I’m wearing my new t-shirt as I type this :)

4

My friend turned me on to you guys a while ago and things started off great. Bought a few sweaters and such, but this seasons look is just a bit too nuts for me. I think I’ll be going back to my tried and true brands again.

9

Used to buy a lot of clothes on the last minute sale sites, but returns were always a pain and getting my size was always hit or miss. Found Hem & Stitch a couple weeks ago and your prices are as good as the last minute sites and returns are really easy, but only needed to return a few things, but now I know my size with you all.