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NPS
91
11 responses
Selected period
11 responses
91%
10 Promoters
9%
1 Passive
0%
0 Detractors

NPS over time

NPS
91
11 responses
Selected period
91%
10 Promoters
9%
1 Passive
0%
0 Detractors

11 responses

11 responses

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9
Andres Herrera ✉
3 list
2 days ago

The app is really good looking and super easy to use.

10
Zoey Adams ✉
3 list
2 days ago

My new favorite way to spend an evening is browsing around on your new iPad app.

10
Lilly Holmes ✉
3 list
5 days ago

Used your new app to see what some of your new patterns would look like on my body, really neat stuff.

9
Kinley Weaver ✉
5 days ago

Best shopping app on my phone. I’ve even ordered stuff on the bus. Never thought I’d do that, but it’s just so easy.

10
Paisley Riley ✉
3 list
5 days ago

I used to shop on the weekends, but now I save a ton of time and can order straight from your app while riding the bus. So cool.

9
Cayden Long ✉
3 list
5 days ago

I love being able to browse all your awesome stuff on my couch with your new iPad app. The way I can just scroll forever is super cool.

9
Nicholas James ✉
3 list
3 days ago

Downloaded the app a couple weeks ago when you were featured. Loved the new customer on-boarding experience, really solid orientation and I’m wearing my new t-shirt as I type this :)

9
Katelyn Cook ✉
3 days ago

Found you through an ad on Facebook. The clothes looked great so I installed your app. Been really impressed. The quality, fit, and price are all super. Much cheaper than J.Crew and Madewell.

9
Aubrey Ortiz ✉
4 days ago

This was my first order with you guys and it couldn’t have gone better. It’s always risky trying a new brand, but the denim I got was just the right fit and the wash looked exactly like it did in the app. Plus who can complain with free shipping and returns.

9
Aaron Duncan ✉
3 list
2 days ago

My girlfriend told me to get your app, put it on the iPad and started browsing. Liked the look of your basics. Solid stuff. Ordered some of your shirts and they fit great and are super soft. Now I can just order new shirts from you guys, no more going to the mall.

7
Luke Jordan ✉
3 list
a day ago

Ordering from the app is super easy, and your search feature is fantastic, love being able to see everything by color. However, the confirmation email said it would arrive on Friday, but it didn’t come until Wednesday the following week. If you are going to offer free shipping make sure it arrives on time.