NPS
50
6 responses
Selected period
6 responses
67%
4 Promoters
17%
1 Passive
17%
1 Detractor

NPS over time

NPS
50
6 responses
Selected period
67%
4 Promoters
17%
1 Passive
17%
1 Detractor
8

Can’t go wrong with Hem & Stitch. My only issue is I wish you sold a larger size Oxford, XL isn’t quite big enough for me.

9

Not a big shopper, so being able to get basics straight from your app while I have time to kill is really great, plus the your stuff fits me the best.

9

Everything fits pretty good, but the sweaters pill more than any other sweaters in my closet. But all your other stuff is the best I’ve ever bought. So a big fan.

3

I don’t talk about fashion with my friends. I really only buy underwear and undershirts from you guys anyway, nothing that special. Sort of expensive compared to what you can get at a big box store too.

10

Your sales are always a big deal. The free shipping and returns are great and customer service has always been crazy helpful and quick to respond. It’s like they never sleep.

10

This is the first time I actually enjoyed shopping. I’m not big on pushy salespeople (is anyone?). I found the staff to be very helpful when needed, but stayed out of my way most of the time.