NPS
40
5 responses
Selected period
5 responses
60%
3 Promoters
20%
1 Passive
20%
1 Detractor

NPS over time

NPS
40
5 responses
Selected period
60%
3 Promoters
20%
1 Passive
20%
1 Detractor
10

Not a big shopper, but love you guys. Such solid basics. Everything I wear comes from you now :)

8

Can’t go wrong with Hem & Stitch. My only issue is I wish you sold a larger size Oxford, XL isn’t quite big enough for me.

9

The site is super fast, and I love the big images, makes it really easy to see the details and what the material will look like.

10

This is the first time I actually enjoyed shopping. I’m not big on pushy salespeople (is anyone?). I found the staff to be very helpful when needed, but stayed out of my way most of the time.

0

What a disaster! Your vintage tees run way to big, your jeans are stiff as a board, and the Oxford sweater felt like burlap! I’m not sure what all the fuss is about. I’ll stick to Old Navy. They may not be "high fashion", but at least they are cheap! No thanks.