NPS
80
5 responses
Selected period
5 responses
80%
4 Promoters
20%
1 Passive
0%
0 Detractors

NPS over time

NPS
80
5 responses
Selected period
80%
4 Promoters
20%
1 Passive
0%
0 Detractors
9

My girlfriend bought me a new pair of jeans last weekend and they are my new favorite jeans. Great wash and fit. Hadn’t heard of Hem & Stitch before but now I’m a convert.

7

Appreciate how you make the process of buying super quick. Unfortunately the sweater I bought was a bit too small. Said it would fit my chest dimensions, but I guess not. Now I need to return it.

9

Love being able to make returns at the store for the things I bought online. So much better than printing a return label and shipping it out. Plus I can walk out with something new on the spot.

9

I bought one blouse and it ripped the third time I wore it. When I went to return it the customer support person was super helpful and took it back no questions asked. Really impressed. Customer for life now.

9

I just moved to the east coast and am not used to needing to layer. So I bought a bunch of sweaters and heavier shirts, and couldn’t be happier. They are both stylish and functional. I’m warm and looking good :)