NPS
100
7 responses
Selected period
7 responses
100%
7 Promoters
0%
0 Passives
0%
0 Detractors

NPS over time

NPS
100
7 responses
Selected period
100%
7 Promoters
0%
0 Passives
0%
0 Detractors
9

I buy all my basics from ya’ll. It’s super convenient since your store is just a couple blocks from my work.

9

I’m super picky about basics and so when I found Hem & Stitch I breathed a sigh of relief. I could stop searching and just buy from you guys.

10

Been a long time customer. Found you through your San Francisco shop. Wandered in one afternoon and have been hooked ever since. Now I buy on your site and in the store, just depends.

10

Just started a new job and need wear a suit everyday. So on the weekend I want to wear something stylish and comfortable. And so I turn to you guys and haven’t been disappointed. Your oxfords are really awesome, better than those my mom used to buy me from some catalog.

9

I’ve been a customer for over 10 years and I come back year after year because of your focus on the customer. I now buy online and couldn’t be happier. I can quickly find what i want, checkout is painless, and my orders always arrive faster than quoted. You guys nail the essentials.

9

It’s pretty rare to find a store that actually recommends things that look nice on me instead of just trying to sell me something. I didn’t find jeans that fit me well, but I have pretty irregular requirements. Even though I didn’t buy anything the entire experience was a delight. I’ll be back next month when I need a new sweater for sure.

9

Used to buy a lot of clothes on the last minute sale sites, but returns were always a pain and getting my size was always hit or miss. Found Hem & Stitch a couple weeks ago and your prices are as good as the last minute sites and returns are really easy, but only needed to return a few things, but now I know my size with you all.