NPS
100
10 responses
Selected period
10 responses
100%
10 Promoters
0%
0 Passives
0%
0 Detractors

NPS over time

NPS
100
10 responses
Selected period
100%
10 Promoters
0%
0 Passives
0%
0 Detractors
10

Fast shipping, incredibly generous return policy, and amazing clothes I can’t find anywhere else. Pretty rad.

9

Searching your site is the best out there, such great shots of the clothes and no duds :)

10

I recently discovered you guys and have been blown away. Your clothes fit me perfectly. Although I wish you had better laundering instructions.

9

The stores are great, the site is great, the clothes are great. My only nit would be I wish you had a line for huskier guys like me.

10

Didn’t expect ordering clothes from a phone would be any good, but I’m now on my 6th order and loving it. So much faster checkout than shopping on my Mac.

9

Found you through an ad on Facebook. The clothes looked great so I installed your app. Been really impressed. The quality, fit, and price are all super. Much cheaper than J.Crew and Madewell.

9

I’m a slimmer guy so it’s been hard to find clothes that fit off the rack from most companies, but when I discovered you guys I was pleasantly surprised to find out how well your oxfords fit me.

9

Been a customer for years, the clothes last super long, the biggest issue is me staining them :). SO when I do need to replace a pair of jeans or a sweater, I can pop in and pick one up.

10

I never answer questions like this, but I had to tell you how much I love your clothes and what you stand for. It’s hard to find principled companies these days and from every interaction with you I know you care. Keep it up.

10

I recently got a new job and so I needed a bunch of new clothes and have been over the moon for your slacks and sweaters. Super chic and fresh. Being 26 I don’t want dated professional stuff. Never an issue with Hem & Stitch.