NPS
67
3 responses
Selected period
3 responses
67%
2 Promoters
33%
1 Passive
0%
0 Detractors

NPS over time

NPS
67
3 responses
Selected period
67%
2 Promoters
33%
1 Passive
0%
0 Detractors
9

Whenever I need help the staff has been super helpful. I think you could have more sizes in stock. Sometimes I have to order online since you don’t have the color and size I want.

7

Ordering from the app is super easy, and your search feature is fantastic, love being able to see everything by color. However, the confirmation email said it would arrive on Friday, but it didn’t come until Wednesday the following week. If you are going to offer free shipping make sure it arrives on time.

10

When I shop online I end up returning half of the stuff I order, so it’s always nice when I can come into the store to make sure I love the color and fit. The staff is always really friendly and totally understands you gotta try on a lot of stuff to find the perfect piece.