NPS
100
6 responses
Selected period
6 responses
100%
6 Promoters
0%
0 Passives
0%
0 Detractors

NPS over time

NPS
100
6 responses
Selected period
100%
6 Promoters
0%
0 Passives
0%
0 Detractors
9

Been a customer for over a year and expect to be a customer for many more to come. Only request is that you add a wait list feature for when things go out of stock. I seem to always miss when they come back in-stock.

9

I’ve been a customer for years. Love your stuff, the quality has been incredible year after year and tell everyone I know that they should be buying from Hem & Stitch.

9

Downloaded the app a couple weeks ago when you were featured. Loved the new customer on-boarding experience, really solid orientation and I’m wearing my new t-shirt as I type this :)

10

Been a long time customer. Found you through your San Francisco shop. Wandered in one afternoon and have been hooked ever since. Now I buy on your site and in the store, just depends.

9

I bought one blouse and it ripped the third time I wore it. When I went to return it the customer support person was super helpful and took it back no questions asked. Really impressed. Customer for life now.

10

Been a customer since day 1. My other stuff doesn’t get nearly as much use now, since I prefer to wear my denim and blouses from you all. The new silk is incredible too. Plus you guys have colors no one else has.