NPS
0
4 responses
Selected period
4 responses
50%
2 Promoters
0%
0 Passives
50%
2 Detractors

NPS over time

NPS
0
4 responses
Selected period
50%
2 Promoters
0%
0 Passives
50%
2 Detractors
2

Not enough discounts. Everyone else is always offering me discount codes. Your few sales aren’t enough.

9

Popped in your store the other day and was really pleased with the entire experience. The staff was friendly, you had all my sizes, and I even got a nice little discount. Big fan.

9

My sister works for you, so I get the friends and family discount. Love it. Since my whole family already shops with you, not too many people I know who don’t know about you already :)

1

I was overcharged $50 last time I visited the store. I said something, but the sales person said It was correct. I had a discount to use, but they said it would apply "later"? What does that mean?