NPS
25
4 responses
Selected period
4 responses
50%
2 Promoters
25%
1 Passive
25%
1 Detractor

NPS over time

NPS
25
4 responses
Selected period
50%
2 Promoters
25%
1 Passive
25%
1 Detractor
2

Not enough discounts. Everyone else is always offering me discount codes. Your few sales aren’t enough.

8

Can’t go wrong with Hem & Stitch. My only issue is I wish you sold a larger size Oxford, XL isn’t quite big enough for me.

9

I wish you offered a wider selection of coats and jackets. The hoodie is great, but I live in Alaska and so I need to wear a lot more cold weather gear. Maybe even flannel lined jeans etc. Love your style, just not warm enough for here.

10

My boyfriend was super sweet and got me a gift certificate to your store for my birthday and I got a new pair of jeans. Love the way they hug my curves and the wash is just dark enough without being too dark. Plus the quality is incredible, other jeans at your price point are so thin and fray super easy.