NPS
71
7 responses
Selected period
7 responses
86%
6 Promoters
0%
0 Passives
14%
1 Detractor

NPS over time

NPS
71
7 responses
Selected period
86%
6 Promoters
0%
0 Passives
14%
1 Detractor
0

Nothing ever fits. Your sizing it way off. Don’t know who you are designing for, but it certainly isn’t me.

9

The best t-shirt I’ve ever owned. Lasts forever, incredible soft, great fit and just the right stretch. Now I need 50 more :)

9

Everything fits pretty good, but the sweaters pill more than any other sweaters in my closet. But all your other stuff is the best I’ve ever bought. So a big fan.

9

Ordered on my iPhone on Thursday and my jeans arrived Friday. Incredible. Only one other company has ever shipped stuff that fast. Plus I loved the push notifications letting me know the order had shipped and was delivered.

9

My first order arrived last week, a simple oatmeal cashmere crew sweater. I adore it. I’ve gotten more compliments on this sweet little sweater than any item I’ve ever worn before. Will be back for more soon :)

10

My best friend told me about you last year and since then I’m a convert. The stores are super convenient and are always super well stocked. Don’t think I’ve ever not been able to find what I wanted. And I’m always the size that goes first everywhere else.

9

One of the best mobile check-out experiences ever. Loved that I could take a photo of my credit card, I hate entering all that info every time. Only issue I’ve had is that the returns were a bit tricky. Took a lot of effort to get the label.